Shipping Policy

Last updated: 24/11/2025.

At Haus of Peptides, we aim to ensure fast, reliable and seamless delivery for all orders. This Shipping Policy outlines how and when orders are processed, dispatched and delivered.

All domestic orders are shipped via Flash Express.
 

Order Processing

• We ship 7 days a week.

• Orders placed and paid by 1:00 PM are processed and dispatched on the same day.

• Orders placed after 1:00 PM are dispatched the following day.
   

Delivery Timeframes

Delivery times vary depending on location and are not controlled by Haus of Peptides.

• Bangkok and metropolitan areas: typically next-day delivery

• Outer provinces / remote areas: 2–3 business days
   

Tracking Information

Once the order has been dispatched, a Flash Express tracking number will be provided.
Customers may track their shipment directly through Flash Express:

• Online tracking: https://flashexpress.com/fle/tracking

• Customer Care Hotline: 1436
   

Shipping Fees

• Shipping is free on all domestic orders.

For urgent delivery, we offer private courier / messenger delivery via Grab or Lineman.

• Available 7 days a week

• Delivery window: 8:00 AM – 12:00 AM (midnight)
   

To arrange this service, customers must contact us directly before placing an order or immediately after checkout so we can confirm availability and any additional messenger delivery fees.

It is the customer’s responsibility to provide an accurate and complete delivery address and contact number.

We are not liable for delays or lost deliveries caused by:

• Misspelled or incorrect addresses

• Missing building, unit or floor details

• Unreachable phone number
   

If a parcel is returned due to incorrect information, reshipping fees may apply.

It is the customer’s responsibility to provide an accurate and complete delivery address and contact number.

We are not liable for delays or lost deliveries caused by:

• Misspelled or incorrect addresses

• Missing building, unit or floor details

• Unreachable phone number
   

If a parcel is returned due to incorrect information, reshipping fees may apply.