Privacy Policy

Last updated: 24/11/2025

Welcome to Haus of Peptides (“we”, “us”, “our”). We respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit or make purchases on hausofpeptides.co (the “Website”).

By accessing or using our Website, you agree to the practices described in this Privacy Policy.

Haus of Peptides is an online retailer offering peptides and related compounds strictly for laboratory and research use only. Our products are not intended for human consumption, medical use, diagnostic use, or veterinary use.

When you interact with our Website, we may collect:
 

2.1 Information Provided by You

When placing an order, registering an account, or contacting us, you may provide:

• Full name

• Shipping address

• Email address

• Phone number

• Order history and account activity
   

2.2 Automatically Collected Information

Our Website may automatically collect:

• IP address

• Geographic location (approximate)

• Browser type and operating system

• Device type

• Pages viewed, time on page, and referring website

• Cookie and tracking data (see Section 6)

 We process your information for legitimate business purposes, including to:

• Process and fulfil orders

• Contact customers regarding orders or support requests

• Improve website performance and customer experience

• Prevent fraud and safeguard the security of our Website

• Comply with legal and tax requirements
  
  We do not sell or rent personal information to third parties.

• Payments on our Website are processed securely via Stripe.
  We do not store or have access to your full credit/debit card numbers or financial login credentials.

• Stripe may collect data in accordance with its own Privacy Policy and security standards.

Orders are shipped directly by us via Flash Express (or other courier providers where necessary for international orders).
To fulfil orders, we share only the necessary information with the courier — typically:

• Recipient name

• Delivery address

• Phone number

We use cookies to:

• Recognise returning visitors

• Store cart and site preferences

• Analyse website traffic and improve performance

You may disable cookies in your browser settings, but some website features may not function properly without them.

Although we are based in Thailand, we accept customers worldwide.
By placing an order from outside Thailand, you acknowledge that your data may be transferred and processed in Thailand and other jurisdictions where our service providers operate.

We ensure reasonable safeguards for international data transfers.

If you are located in the EU or UK, the legal basis for processing your personal information includes:

• Contractual necessity — to process and fulfil your order

• Legitimate interests — improving site performance and customer support

• Compliance with legal obligations — accounting and taxation

• Consent — where applicable (e.g., newsletter opt-in)

You may withdraw consent at any time.

We store personal information only for as long as necessary to:

• Provide services

• Maintain order and transaction records

• Meet legal and tax compliance requirements

After this period, information is securely deleted or anonymised.

We may share information only with:

• Courier services for delivery

• Payment processors (Stripe)

• IT, analytics, and website hosting providers

• Legal authorities when required by law
   

We do not sell customer data.

We implement appropriate organisational and technical safeguards to protect your information from:

• Unauthorised access

• Loss or misuse

• Alteration or disclosure

However, no internet-based platform can guarantee absolute security.

Our Website is not intended for individuals under 18 years of age.
We do not knowingly collect data from minors. If you believe a minor has provided data, please contact us to request removal.

Depending on your jurisdiction, you may have the right to:

• Access your stored personal data

• Request correction or deletion

• Withdraw consent

• Request details of how your information is processed

To exercise rights, contact support@hausofpeptides.co

We may update this Privacy Policy periodically. Updates will be posted on this page with a revised “Last updated” date.

f you have questions regarding this Privacy Policy or your personal data, please contact:

Haus of Peptides
Email: hello@hausofpeptides.co
Website: https://hausofpeptides.co